Shipping & Return Policy

Shipping

Most items will be shipped within 24 hours of placing an order, if the item is not shipped within that time frame we will keep you informed of the situation by email. Tracking information will be provided, when available, by either the webstore or the shipper. We ship using UPS Ground or United States Postal Service to addresses located within the continental US. We will only ship orders within the United States and Canada.
Shipping Charges are calculated at the time of sale, and are gathered directly from the respective shippers using most current rates.

Returns

The Net-Connectivity WebStore has a 30-day 100% money-back guarantee on unused and unopened merchandise. We also have 15 day return policy on all defective products. If your product does not function or is defective please contact us immediatly so we can resolve the issue as soon as possible. Return shipping costs are the customers responsibility.

Enclose a copy of the original packing slip or email receipt with instructions and send unused merchandise to the following address:

Net-Connectivity Webstore
8237 Linden Drive
Prairie Village, Kansas 66208

If you choose to mail your shipment via the US post office, please insure the package. If it is not insured and it is lost or damaged, we cannot honor the refund. FedEx and UPS ground automatically insure the packages for up to $100.

Gift Certificates

Gift Certificates are non-refundable and are valid for purchases at the Net-Connectivity WebStore only.

Warranty

All products we sell are warranted by their manufacturer against defects in material and workmanship for the life of the product. Warranty is limited to refund of the purchase price, repair or replacement upon return of product. For details, please see the specific warranty information included with the product at the time of purchase